Customer Care.

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Customer Help

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Ordering + Payment

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Payment

  • Placing
  • Changing Orders
  • Backordered Items
  • Product Questions
  • Shopping from Catalog

Shipping + Delivery

  • Estimate Shipping Charges
  • Shipping Carriers Offered

Returns

  • Damaged Products
  • Return Timeline
  • Restocking Fees

Extra Services

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Customer Support

  • Annual Toy Catalogue
  • Sylvanian Families Colouring Competition
  • Shipping and Delivery
  • FAQ
  • Returns & Exchanges
  • Terms & Conditions
  • East Timor Charity
  • Gift Cards

Policies

  • Privacy Policy
  • Terms + Conditions
  • Customer Satisfaction Policy
  • Low Price Guarantee

Contact Us

  • Contact: Chat, Phone, Email
  • Customer Care
  • Order by Phone

Product Warranties

  • Compare Service Protection Plans
  • Register Service Protection Plan

My Account

  • Change Billing Address
  • Change Shipping Address
  • View Exclusive Advantage Deals
  • View Saved Items